Privacy Policy

Privacy Policy for IIAG Jyotish Sansthan

At IIAG Jyotish Sansthan, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our astrology app and web portal. By using our services, you agree to the practices described in this policy.

Information We Collect

Personal Information

We may collect the following personal information when you register or use our services:

  • Name
  • Date, time, and place of birth.
  • Email address.
  • Phone number.
  • Payment details (when making purchases).

Non-Personal Information

We also collect non-personal information, such as:

  • Device information (e.g., operating system, browser type).
  • IP address.
  • Usage statistics (e.g., pages visited, features accessed).

How We Use Your Information

We use the information collected to:

  • Provide accurate astrology readings and personalized reports.
  • Improve our services, app, and web portal.
  • Respond to your inquiries and provide customer support.
  • Send promotional content, updates, and special offers (with your consent).
  • Process payments and manage subscriptions.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Trusted third-party vendors who assist with payment processing, email communication, and app functionality.
  • Legal Requirements: Authorities if required by law to comply with legal obligations or to protect our rights.

Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These measures include:

  • Encryption of sensitive data.
  • Secure payment gateways.
  • Regular monitoring and updates to our systems.

Despite our efforts, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our app and website. Cookies help us:

  • Understand user behavior and preferences.
  • Deliver personalized content.
  • Analyze traffic and performance.

You can manage or disable cookies through your browser settings. However, some features may not function properly if cookies are disabled.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Withdraw consent for promotional communications.
  • Request deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us at customercare@iiag.co.in

Third-Party Links

Our app and website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take immediate steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. We encourage you to review the policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

IIAG Jyotish Sansthan

Email: customercare@iiag.co.in

Phone: +91 8800850853, 9873850800

Effective Date: 10/12/2024